WebNetlink Privacy Policy ========================= WebNetlink* is committed to meeting the requirements of the Privacy Amendment (Private Sector) Act 2000 (Australia). Consistent with the National Privacy Principles, we guarantee that: 1. Collection We will only request personal information that is required for billing and administrative purposes. 2. Use and disclosure We will only use your details to administer and support your internet account. We will not divulge any information we gather from you to any third parties other than disclosing your name and address details to a delivery, carrier or service company as necessary to provide or support services you require. Under no circumstances will WebNetlink sell or receive payment for licensing or disclosing your personal information. Personal information may be disclosed where we are legally obliged or where a bona fide request (in writing) has been made by an Australian law enforcement agency. 3. Data Quality We will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. 4. Data Security We will take reasonable measures to ensure that all personal information we hold is protected from misuse, unauthorized access, modification or disclosure. Personal information provided by you is stored in a secure database. Credit Card Your credit card information is NOT stored on our internet servers. Firewall The WebNetlink network is protected by a firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users. 5. Openness We will provide an individual with details of personal information being held by us upon request. 6. Access and correction Access to the personal information held about you is available to you by way of a written request addressed to our Privacy Officer. We will provide this access within 14 days of original request. 7. Identifiers We will not adopt as an identifier of an individual that which has been assigned by an external agency. 8. Anonymity We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is used to analyse our website and marketing strategy and is not used to identify any user in any way. 9. Transborder data flows We will not transfer your personal information to a foreign country, unless you are placing an order from a country other than Australia in which case our chosen Delivery Company may need to pass your delivery details to a delivery company in your country in order to deliver your order. 10. Sensitive Information We will only collect sensitive information about you with your consent or if it is required by law. 11. Caller Id Our login details databases may contain a record of your caller id (that is, the telephone service number you are calling from) if this has been enabled or is being passed to us by the relevant Telecommunications carrier. As with your other private information, this number will not be disclosed to any parties unless there is a legal requirement to do so. Government regulations prevent us from disclosing caller id - even to the apparent user or caller. * WebNetlink Pty Ltd, ACN 119128442